The GfK Insights Calendar – Crambed full of Insights, Infographics, Animations and Research Findings

GfK Insights Calendar

This year we have produced calendar review of the last year. It’s packed full of all the Infographics, Animated Videos and Charts we have been producing to support our PR and blog outputs. Have a browse and feel share the Insights.

We now have expanded the in house video production team with the addition of a motion graphics and 3D specialist so there’s some really exciting visuals and client deliverables just around the corner, all in a whole new league than any of our competitors.

There will be plenty more to come next year so watch this space.

 

Using Video in Market Research, Reporting and Presentations

I have written a guest post on the GfK Techtalk blog on the many ways in which we are using video in a Market Research and what the future might hold. obviously not given away all the juicy bits but hopefully its a good read.
p style=text-align: left;a title=Innovations in video improve business decision making href=http://www.gfktechtalk.com/2010/08/26/innovations-in-video-improve-business-decision-making/ target=_blankRead it here/a/p
p style=text-align: center;
object classid=clsid:d27cdb6e-ae6d-11cf-96b8-444553540000 width=480 height=385 codebase=http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0param name=allowFullScreen value=true /param name=allowscriptaccess value=always /param name=src value=http://www.youtube.com/v/jH5fmL3sJrg?fs=1hl=en_GB /param name=allowfullscreen value=true /embed type=application/x-shockwave-flash width=480 height=385 src=http://www.youtube.com/v/jH5fmL3sJrg?fs=1hl=en_GB allowscriptaccess=always allowfullscreen=true/embed/object

p style=text-align: left;Also see the a title=GfK FilmWorks Youtube Channel href=http://www.youtube.com/user/GfKFilmWorks target=_blankGfK FilmWorks YouTube Channel/a/p
p style=text-align: center;code /code/p

What I learn’t about QR Codes, their success in Japan and their business application

Glenn_Ward_.co.ukBack in July 2008 a friend of mine, Joel returned from Japan. Knowing me he thought I’d be very interested in a breaking technology in Japan. Everywhere he went he said he saw little square barcodes and more importantly people pointing their phones at them. I quickly hit the Internet and discovered they were QR codes or Quick Response Codes, the codes were originally produced to monitor stock control on automotive production lines but given the recent technological breakthroughs of mobile phone hardware and the ability to manipulate this hardware with customisable software the code readers found their way onto your devices. In Japan QR readers are one of the most widely used applications on a mobile phones (here’s some stats) and have been embraced by businesses. So, what Are their uses and how are they being used? Well, following the success on tiny URL’s we see a need to fit into limited fields large amounts of information and QR Codes provide this without the need for a database of stored information or a connection to the Internet to decider a code, it’s all there stored in the code. Fortunately, unlike many software revelations the concept has been governed from the start to avoid deviation from the theory, read more on Wikipedia. This means that (in theory) although their a couple of different types of code, the reader you decide to install on your phone should read any code and their are plenty of tools to create your codes both on the Internet and on your phone / mobile device.

The function of the QR Code is to store large amounts of information in a small space. Much like tiny URL’s didn’t make much sense to us until the popular acceptance of micro blogging QR will probably not make much sense until industry shows us the application for real. Where this concept excels is the ability to automatically call a function on the phone, in times where we are continually trying to streamline our lives this really does pay dividends.

Functionality
The QR Code can automatically open your browser at a web page, open a  pre filled text message with respondent ready for your to hit send, it can pass contact information including phone numbers, email addresses etc to your phone and place them directly in the address book. Like many innovations we are in a catch 22 situation without big companies swing the benefit to there use and investing in it users will not install the software and with limited downloads of the software business fails to see the ROI. So, outside of the box, what possible applications do we see. Again, like I always say, the greatest power comes from a combination of technologies. On a basic level, imagine you are at a bus stop and you see a poster for a movie you want to see. You scan the barcode which automatically launches your browser on your phone, a simple HTML page loads and you are asked if it can access you current location using the phones built in GPS, you are forwarded to another page and within a matter of seconds you know where the local cinema is, the showings and price, you could even request directions to see google maps launch and take you there. Of course this has advertising implications and data collection. You are reading the local paper and see an advert in the classifieds, rather than be restricted by the 60 words that will fit onto the given space, you scan a QR Code and navigate directly to more information and possible images of the goods, or even better directly to the sellers eBay advert where you can follow the transaction through to the point of sale. Again offering marketing opportunities and the monitoring of consumer habits. Final example as I don’t give away all of my ideas, your retail packaging is cluttered with nutritional information, health and safety advise and you are missing you marketing message through lack of space, a simple barcode might solve this problem, allow consumer to record what the look at, compare prices and much more. This requires far more than outside the box thinking to reach it’s full potential but hopefully I am getting that across.

QR + Existing technologies = A very powerful tool

So how does it work? the squares within the image allow the device to read it in 3D space meaning it is not required to be flat, software calculates the trim and tilt and works out what the square image should look like. The code must conform so that it can be read across readers, this also means that developers have the opportunity to exploit the concept, creating their own codes and not relying on a few software suppliers.

Devices
I first tested the software on a HTC Touch Diamond with great results, no need to take a photo and then analyse it, it automatically handled the code when it saw the image. The iPhone App store has recently seen the arrival of QR Code readers although many require you to take a picture first then ask it to be read.

Software Application
NeoReader
Kaywa Reader
QuickMark Mobile Barcode
zxing
…and more popping up on the iTunes store

Create your codes
Kaywa

Thanks

Recent Changes in Digital Media viewing habits. How this affects Marketing and Advertising?

Remember when you used to have that conversation about how you read a book from left to right although pick up a magazine and flick through right to left? We know that marketing science suggests that the reader looks at a page starting in the top left, across the top and them down the right had side and we base our advertising on this. Have you stopped to think though how these habits have evolved since digital communication platforms and social media have appeared on the scene? My tweets arrive on my phone and I scroll them down, Reading from the bottom up but apply this to a forum and you confuse the reader, the reader of a forum expects to read the first comment at the top followed by the responses as they scroll the page. A controversial one, but use the same theory for a comments box under say a video or tutorial and the reader now presumes they will read the most recent comment at the top. I say controversial as I do hear a debate the other day on the way we should implement a video portal with this scenario. So you might think it stops there but like you often click on replies to threads at the bottom of a forum post to read expansion and replies to certain threads, now think about how you consume your reading on a wiki site. You read as normal but intelligent linking offers the expansion of information based on certain keywords. For those who don’t need to you carry on reading as usual but if the keyword suggest an area in which you need more data in order to support the overall subject of interesting you break the linear reading convention and branch of to better your knowledge, combine d with your browsers functionality you return to original subject and read on, a little bit wiser. This has brought a convention, if you visit for example the Apple development site the pages / PDF’s are written in this way. It’s clever, offering consumption choices one stage beyond that of the chaptering and contents in a book, improving the efficiency of how much we actually need to read.

So my first question is this, and probably one for the eye trackers! given the changing viewing patterns for the media how does effect the placements of advertising on a page? If the eye no longer follows a routine patterns and documents are viewed in very different ways, is the header banner or the right hand (column 3) the best place for the advert.

This becomes even more interesting when we add video or interactive graphics to the mix and this is something I learnt a lot about following the Chinwag forum for IPTV producers. Obviously the initial trend was to include pre, post and mid role adverting or possible and overlayed advert that reacts to a mouse action but to what extent does this put off the viewer and also with a page of content, how much does the viewers eye deviate from the video during playback? Is there a pattern or obvious place to place advertising on the surrounding page? Again one for the eyetrackers!

Just a couple of thought and questions for next time you conduct your digital marketing campaign!

And then there was Tom Tom – iPhone App, 3D Navigation

iPhone App Sat Nav Blog Series
Finally! A 3D Sat Nav application for the iPhone – Sygic Mobile Maps Europe
More 3D Sat Nav software apps for the iphone including Copilot Live and Navigon MobileNavigator
And then there was Tom Tom – iPhone App, 3D Navigation

Tom_Tom_iPhone_AppI thought this Tom Tom app wasn’t going to be released this soon but given the recent 3D Sat Nav App race between Sygic, Navigon and Coplilot Live it makes sense that Tom Tom are quick to marmet. Competitively priced in comparison to the others at £59.99 I’m sure Tom Tom will rely on their dominant Market share and brand identity to drive sales.

For a company such as ALK Technologies, makers of Copilot love it makes perfect sense to build an iPhone app to add to their product portfolio as they have specialised in the production of Sat Nav software on smart phones. Given that Tom Tom and Navigon rely on the sales of their physical product, what does it mean for them? With the popularity of the iPhone I wouldn’t have liked to be in their board meeting making this decision (yes I would) could this mean a change indirection? let’s hope they’ve done their Market Research!!

Keeping up to date with technology and software

No matter how much time you manage to save through innovative thinking, technology improvements etc you always manage to fill the saved time with something new. So, how do keep up with technology and still do your day job. The short answer is with great difficultly but I shall share a few things I do to make life easier and a few things to think about for the future.

Firstly, I have a few magazines that I really identify with, I currently read .net magazine, stuff, wired digital video (when I find somewhere that sells it) video editor and the online Layers Magazine. Granted I don’t often manage the time to read them cover to cover but Reading the articles that really interest you watching a few tutorials and trying out the trials softwares usually keep my brain ticking over. The trick is to use the time that you would otherwise be waiting around, I sometimes put video tutorials on my desktop and delete them as and when I have watched them, this provides me opportunity to make use of passenger time in the car, on the train etc. Also if you keep up to date with softwares make the first thing you do when you get hold of a new version, watch the video tutorials and have a play with the additions. Often they cover all the major improvements to that version and keeps you up to speed.

If I’m honest, I am not a newspaper reader but recent shifts in social media has enabled me to absorb news type information that I choose to on the train at a glance. I use my Twitter account in conjunction with my blog, which I’ll get onto in a minute but by following some carefully chosen twitterers I can quickly browse and read the things I want to read about very efficiently. I also sign up to groups on website such as chinwag, this way I get continuous emails from the conversations going on from people like me talking about subjects that are relevant to what I do, there is no need to feel you need to take part but it’s a great way to keep up to date and possibly make new connections. At University I was not a massive fan of blogging, I thought blogging about my weekly progression about my digital media course was completely pointless and never received any viewers. I now have my own blog, as you know! Mainly to share the things I have researched in the past in order to hopefully save time learning, but also I regularly visit choice sites that I know write in a succinct manor and are up to date with the latest software, technology and goings on in Market Research world. I currently read TechCrunch, The Tech Sage among others and continually check back to the Apple site, Adobe, Revostock, and my favourite tech brands.

Although the aforementioned social media platforms provide an alternative networking platform I still think face to face networking is invaluable. Attending trade shows, going on training courses and showing your face at events is a great way to keep in touch and up to date.

One of my biggest time savers is not where and how to find the data but automating your daily routines that eat up your time. For example, getting to grips with RSS feeds and establishing an RSS reader that you are comfortable with (a post on RSS feeds to come soon) this means that information is delivered to you and you do not have to go out and fetch it, it also means that you can read it at your leisure when you do not have an Internet connection. Another prime example is the amount of time I spend on eBay, to speed things up I save my regular searches, motorbike, favourite windsurfing brands etc and set the interval for eBay to email me a summary and an end date for the emails to stop. Similarly write routines on your operating system, I use automator on the mac to get the computer to work for you, open programs, perform backups etc if you regularly do it, automate it!

My experience of Social Media and how I predict the linking of online spaces and applications.

My first experience of online Social Media was Myspace. After being introduced to the promotional power of the platform through a friend in the music industry I thought I’d give it a go. Although I think if I am honest the the largest breakthrough for me in keeping in touch with my friends had to be in 1998 when I got my first mobile phone and discovered text messaging (this will become apparent later), I later discovered Facebook and used this for my personal social networking mainly because it excelled in the uploading and tagging of pictures which far exceeded the capabilities of Myspace. I had no need for flicker or other image banks because as far as I was concerned Facebook did it all and I soon reduced my usage of Myspace. I was aware of twitter and until recently didn’t see a purpose for a platform that merely mimicked the Facebook status field, although I was fascinated that it could be updated from a mobile phone whilst going about your everyday business.

It all became clear when I recently upgraded to an iPhone. I already used a PDA phone that integrated well with my PC applications but was always keen to take this further, the iPhone allowed me to do this. The free internet access made a huge difference but it was as I installed apps I realised the true power.

My prediction: Quite obviously we see trends in social media and if you read the magazines they will say this one is in and that one is out, which I believe is true to some extent. My prediction is linking, not just that of your online spaces but also the linking of your devices (which is why I mentioned the forgotten mobile phone earlier) and now apps that offer massive extensions to your device. Here is an early example; I use mapmyrun to work out how far I run, which in itself has become a social network site with profile and the ability to share runs and view others, but none of my friends are on Mapmyrun!! So I installed iMapmyrun on my iPhone which automatically maps my training using the inbuilt GPS then sends my data to the site when I complete my run, upon receiving the data the website then updates my tweet on twitter and adds it to a box on Facebook, Genius! And all I needed to do was hit save, a perfect example of the linking of web 2.0 and mobile applications.

So I have Facebook, I have myspace, twitter, mapmyrun etc,  but I do not have the time to maintain them all. As an experiment I have taken this one stage further. I have set up my first blog to provide the link in the chain (in fact I think this will be my first post). In theory my twitter which I can operate from my phone now updates my Facebook status and is included in a mini feed both on my Facebook page and my blog, this is also fed by the app iMapmyrun which also populates a space on my Facebook. Facebook will also offer a direct link to my Myspace profile and each blog entry now offers the option to post to Facebook and the users can post each blog post to their own profiles using “share this”,  now one update from my phone will spread across my own network. I also have plans for my Youtube and Ebay accounts! But I am aware of how much I have written! This will all be monitored with Google analytics installed on the blog and sitemaps regularly submitted to all major search engines.

A little bit round the houses but here is how I think this has implications on research. I recently researched QR codes, one of the largest mobile phone functions in Japan that despite been taken onboard by some large UK companies still doesn’t seem to have caught on. As I discussed with a colleague this in itself has research implications although I think it carries a greater message. It offers a choice to the user that they do not receive when they are stopped in the street, answer a call or a knock on the door. In an age where most now fear identity theft and not all are embracing shifts in technology, I believe it to be beneficial that the user now believe it was their decision to be forthcoming with information and this is where apps, applications and social network style platforms can play a role.

My final thought and an example of how this has been achieved is Pruhealth. I found out through the Martin Money Saving Expert website forum that I could achieve free gym membership if I signed up for Pruhealth medical insurance and became a frequent user. They have designed a point scoring system whereby the more points you score the cheaper your gym membership. The clever trick is that my Pruhealth account links (reoccurring theme) to my nectar card and Pruhealth know when I buy fruit and veg (I’m sure they know when I buy chocolate bars and pork scratchings too, but I don’t get points for that). Pruhealth also follow my ebay account and know when I buy sporting goods, again I’m sure they are not just watching my healthy purchases. Most importantly and in my case, every time I swipe my card at Nuffield Health Centre formally Cannons gym and for others it might be Virgin Active or LA Fitness they know about it. This has allowed for me to achieve £4 a month health insurance and free gym membership, but most importantly this is achieved because Pruhealth are safe in the knowledge that I am a low risk customer.