One of the biggest issues companies face with their marketing at the moment is the “because I can” attitude. Social media platforms has made it very easy for Joe Bloggs to set up a Facebook Page, Start a Twitter account etc without first considering what you are setting out to achieve or does it really fit into the marketing strategy for that particular brand, product, service or industry.

The aim of this post is to encourage you to stop and think before leaping head first into an arena that is far more complicated than copying and pasting content into online spaces.

I’ll firstly start by simplifying how I see Digital Marketing and please bare in mind this is not taking into account traditional Marketing metrics or an individual companies Marketing strategy which also should be taken into consideration when addressing that should I, shouldn’t I? question.

The above shows my idea of a rough guide to the nuts and bolts that build up your Digital Marketing Strategy. Note, one is nothing without the other supporting it.

A video is merely a file sitting on your computer until you give it a platform and a means to be spread by it’s viewers and this is the case with all your content be it news articles, data or PR. As I mentioned it has become increasingly easy for Joe Bloggs to set up a Facebook page, start a Twitter account or post something to YouTube but pause for a second and ask yourself does this “because I can” attitude to marketing really satisfy your marketing objectives? Ask yourself a few key questions and at the same time refer back to the marketing and branding strategy, business development objectives, PR efforts etc does setting up numerous social media accounts that remain dormant really let your clients know you understand social media? No, not really! Does multiple versions of you companies graphics and variations on messages increase and improve you brand awareness amongst your clients? No, it probably damages your brand!

The message is, understand what it is you are doing and choose the right nuts and bolts that support your pre existing strategies, don’t do things because it’s easy, you can or because everyone else is doing it!

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Today I downloaded the update for the Facebook App and discovered that they had added a sync option for Facebook friends and your contacts. This is a function that other smart phones had begun to add and I thought I was going to have to admit the the iPhone was behind on this one. Thanks to the power of the App, iPhone wins again!!

I performed the sync as you can see on the image on the right hand side. So far I have no problems, duplicates etc. the contacts seems to have matched up and have a thumbnail image and a link back to the Facebook profile.

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I noticed the other day while looking online at the Cineworld website for local Cinemas that they had started to use location data in their web pages. I was on my iPhone and as I hit the Cinemas page the iPhone asked if it use my location. without physically entering a postcode or location the website displayed 3 closest cinemas. In this case I’m confident the website accessed the iPhones GPS hardware but as I discovered after a short Google, Geolocation browsing is just around the corner and uses IP address data to locate your position. I was quite surprised at how accurate this actually was, try Firefox Geolocation to see for yourself, also try out Google Latitude.

Despite in the example above, saving you one step in your browsing, making browsing and locating the data you need more efficient. Geolocation browsing has marketing and advertising implications. Like PPC Advertising with ability to target customers with specific advertising based on location, allowing websites to have your location data will mean the the adverts you will be presented with will be more likely to be of interest to you. From an advertisers point of view such as affiliate programs etc adverts will be served up more efficiently and improve conversion rates.

With websites such as Facebook and Browsers holding shed loads of information about you, Targeted Marketing is made easier and easier for advertisers. Already, as you browse through Facebook you will only see adverts based on your interest and keywords. Geolocation in browsers will make this more accurate and on the bright side, advertising won’t be so imposing on users as they surf the Internet. What’s next? instead of analysing your traffics data after they have visited you site, could you inteligently assess users as the page loads and dynamically serve up your pages based on their profile?

Also see post on Analytical Software.

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Everyone is banging on about the power of video and how companies can use it in deliverables, and as part of their Marketing collateral and I agree, it is a powerful tool, without it I would be jobless, but before you start to plan your next epic, pause to think about it’s delivery and the cost implications of this.

I have spent a year now developing a video service in a company and to some extent an industry that until recently could not see how video could benefit the product. The main issue has not been producing the video or encouraging execs to come up with new ways in which to use video, it has been the means of delivery. Like any digital marketing there is absolutely no point in producing something that is not viewed by a high volume of people and more importantly, performs a function. Similarly to the everyone creating a Facebook page merely because they can mentality, putting video out there and doing it badly has the adverse effect on proving your understanding of the landscape and damages the brand rather than enhances it.

So what are your options? Well of course you can invest in a bespoke video delivery platform, buy something off the shelf that meets the companies needs but this is large initial step and a large spend, especially if you have not been involved in video in the past. Much like eBay is no longer an online garage sale, blogs are no children’s online diaries, Youtube is definitely not an online repository for unprofessional home videos, in fact Youtube is now one of the largest online search engines and any digital marketer cannot ignore this.

So how do you make it work for your product? Well, while you cannot set out to make a viral video, you can maximise the exposure you receive from your production by setting clear objectives and planning far beyond that of uploading your one video to an account on YouTube and hoping people might come across it. My biggest rule is allowing people to decide upon their own browsing habits. Don’t dictate to them how they should arrive at your product because you’ll loose them at the first awkward click routine or navigation that takes more than a few seconds of their time. Although many of the online spaces provide a quick and easy means of providing link building to your website, pay every one due attention, think about the usability issues and make sure there are no awkward, dead or complicated links to your pages. Don’t presume that a person will take the time to navigate to the correct page on your site if you dump them on your homepage. More often than not they won’t complete this part of the journey.

So, back to video. Take time producing your online space whether it be on YouTube, Vimeo etc. Remember that just uploading it is not enough, promote your video with appropriate means, social media, press releases, email marketing etc. If you have produced your video well and it does the job then send the user to the relevant page on your site and to your product.

If you are in doubt about your video, usability or quality of the landing page then don’t do it! Unfortunately it’s far easier to damage a brand than it is to build it.

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The launch of the iPhone 3GS has brought about many new and more advanced apps. On my 3G my most used apps were (in order) email, maps, iRail, twitterific, wordpress, facebook, eBay, aroundme. These are the apps that I found to be a massive timesaver and helped streamline my life. I could do my emails, blogging and stay up to date with my Twitter followings on the train and even check my eBay. Getting out of London at the weekends and having maps in my pocket meant that I rarely got lost, in conjunction with AroundMe I rarely even spent time looking for things.

Current Favourites
Using maps for directions has evolved, I now use Copilot Live, I used to have this on a Touch Diamond and to be honest put my Tom Tom away after a while. I have written about other 3D Sat Nav apps available at the App Store. Also I am a big fan of the remote access app, LogMeIn Ignition, although slow (possibly down to network and WiFi speeds) the concept is sound and I’m sure as soon as O2 upgrade their the 3G network and if I hardwire into the modem I might not be editing video from my iPhone but I will be conducting most other tasks. Also, look into Internet Tethering, o2 now support it and I’m sure it will be quicker and more reliable as it was developed by Apple but it does carry a monthly bolt on charge price depending on your data needs.

A few nice to haves
A few websites I often visit have developed iPhone apps, I don’t use these on a daily basis but they are useful to have in my pocket. Wikipedia, always good as a quick reference and very easy to use. Google Earth, better in a WiFi area but often very handy. Rightmove saves some time looming at houses and also provides a location tool so if anyone ever asks you, I wonder what house prices are like in this area? You can tell them.

The intelligent thing about these apps is that the developers have thought about why you should use the app rather than just navigate to the site using Safari.

Future Apps
The introduction of the video camera to the iPhone has opened the door for real time apps and I am especially looking forward to the augmented reality stuff. Here’s a few teasers. London Tube Signs, Twitter real time location tweets and even a Sat Nav that displays the route on reality not a 3D generated image.

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Although imapmyrun is buggy, I still like to use it for the social network benefits as it seamlessly notifies my map my run account, Twitter and Facebook when I hit save.

The only error I have not found a fix for is the spiking of the GPS, sometimes I get to the end of my run and the Reading will show something ridiculous like 72 miles. I think this may be down to other applications running simultaneously.

The main issues are the weak GPS signal, which if you start the app a few minutes before setting out it often fixes, although I start it off with a weak signal and it is fine.

Make sure you have your data push turned off. I think we are asking to much if you expect your poor iPhone to handle iPod, iMapmyrun and receiving your emails at the same time.

The other major bug is the saving of the run via 3G. My first run ends at the gym where I wish to save. Every time I receive an error when I try. The only way I have managed to get around this is to come out of the app and reload it, when it restarts you will see the message “you have unsaved runs” hit save and more often than not you will be successful.

An annoyance that should also be addressed if the developers read this post, is the fact that after you hit stop the pace and time continues to count. Alongside the save error issue this produces an inaccurate recording nearly every run.

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The final never ending hill

The final never ending hill

During this winter break I went home for christmas. My brothers were taking part in the Cannock Chase Canni X event in Staffordshire (results). Unfortunatly my older brother, Adrian had a rugby injury and I took his place. I was not running fit, as the commute to London from Chichester over the last 4 months had meant I could not train as much, but I still felt I was fit enough to compete. We travelled down there early on the 28th of december.

Despite coming last in the male catagory with a shocking time of 31:24.16, I have to say it was a great event and I am definately signing up for some more events. Starting with a half marathon in May entitled the Neolithic CaniX, I have begun training which is going well with 4 mile runs to the gym, a casual 30 lengths then the 4 mile run back.

I am tracking my progress using imapmyrun on my iphone which uploads to my mapmyrun account and inturn notifys Twitter, facebook and this blog, so not only can you see how things are going, I will also hope to record the run on the day.

I am running on behalf of InnerWolf Ltd for dogs and dog owners with a love for the great outdoors, so check out their website.

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My first experience of online Social Media was Myspace. After being introduced to the promotional power of the platform through a friend in the music industry I thought I’d give it a go. Although I think if I am honest the the largest breakthrough for me in keeping in touch with my friends had to be in 1998 when I got my first mobile phone and discovered text messaging (this will become apparent later), I later discovered Facebook and used this for my personal social networking mainly because it excelled in the uploading and tagging of pictures which far exceeded the capabilities of Myspace. I had no need for flicker or other image banks because as far as I was concerned Facebook did it all and I soon reduced my usage of Myspace. I was aware of twitter and until recently didn’t see a purpose for a platform that merely mimicked the Facebook status field, although I was fascinated that it could be updated from a mobile phone whilst going about your everyday business.

It all became clear when I recently upgraded to an iPhone. I already used a PDA phone that integrated well with my PC applications but was always keen to take this further, the iPhone allowed me to do this. The free internet access made a huge difference but it was as I installed apps I realised the true power.

My prediction: Quite obviously we see trends in social media and if you read the magazines they will say this one is in and that one is out, which I believe is true to some extent. My prediction is linking, not just that of your online spaces but also the linking of your devices (which is why I mentioned the forgotten mobile phone earlier) and now apps that offer massive extensions to your device. Here is an early example; I use mapmyrun to work out how far I run, which in itself has become a social network site with profile and the ability to share runs and view others, but none of my friends are on Mapmyrun!! So I installed iMapmyrun on my iPhone which automatically maps my training using the inbuilt GPS then sends my data to the site when I complete my run, upon receiving the data the website then updates my tweet on twitter and adds it to a box on Facebook, Genius! And all I needed to do was hit save, a perfect example of the linking of web 2.0 and mobile applications.

So I have Facebook, I have myspace, twitter, mapmyrun etc,  but I do not have the time to maintain them all. As an experiment I have taken this one stage further. I have set up my first blog to provide the link in the chain (in fact I think this will be my first post). In theory my twitter which I can operate from my phone now updates my Facebook status and is included in a mini feed both on my Facebook page and my blog, this is also fed by the app iMapmyrun which also populates a space on my Facebook. Facebook will also offer a direct link to my Myspace profile and each blog entry now offers the option to post to Facebook and the users can post each blog post to their own profiles using “share this”,  now one update from my phone will spread across my own network. I also have plans for my Youtube and Ebay accounts! But I am aware of how much I have written! This will all be monitored with Google analytics installed on the blog and sitemaps regularly submitted to all major search engines.

A little bit round the houses but here is how I think this has implications on research. I recently researched QR codes, one of the largest mobile phone functions in Japan that despite been taken onboard by some large UK companies still doesn’t seem to have caught on. As I discussed with a colleague this in itself has research implications although I think it carries a greater message. It offers a choice to the user that they do not receive when they are stopped in the street, answer a call or a knock on the door. In an age where most now fear identity theft and not all are embracing shifts in technology, I believe it to be beneficial that the user now believe it was their decision to be forthcoming with information and this is where apps, applications and social network style platforms can play a role.

My final thought and an example of how this has been achieved is Pruhealth. I found out through the Martin Money Saving Expert website forum that I could achieve free gym membership if I signed up for Pruhealth medical insurance and became a frequent user. They have designed a point scoring system whereby the more points you score the cheaper your gym membership. The clever trick is that my Pruhealth account links (reoccurring theme) to my nectar card and Pruhealth know when I buy fruit and veg (I’m sure they know when I buy chocolate bars and pork scratchings too, but I don’t get points for that). Pruhealth also follow my ebay account and know when I buy sporting goods, again I’m sure they are not just watching my healthy purchases. Most importantly and in my case, every time I swipe my card at Nuffield Health Centre formally Cannons gym and for others it might be Virgin Active or LA Fitness they know about it. This has allowed for me to achieve £4 a month health insurance and free gym membership, but most importantly this is achieved because Pruhealth are safe in the knowledge that I am a low risk customer.

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