An introduction to Google Webmaster Tools

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Webmaster tools provides a window into how google sees your site. Webmaster tools shows you how many pages in your sitemap are indexed in the Google directory, if your site and it’s pages contain errors, internal and external links, site crawls, page rank etc. Use this set of information for constant monitoring of your site especially if your websites information changes on a regular basis. Also use it to continually improve your sites Search Engine Optimization and improve the page rank.

Site Configuration
Sitemaps are your list of sitemaps that you have under that webmaster tools account, URL’s Submitted are all the URL’s in you sitemap that have been submitted to Google and URL’s indexed are the pages that have been submitted by Google to their directory.

Your site on the web
A very powerful tool is the search terms and positions you achieved that didn’t necessarily lead to a hit Top search queries. This adds a new dimension allowing you to see the search terms that are performing well and the pages that might need attention in order to entice visitors. There are other powerful tools on the Internet that provide similar information but webmaster tools are easy and accessible. Links to your site provide a quick snapshot of the links in the Google directory that link to your pages, note: this will not include every site on the Internet as you will see by having a look at you traffic sources in Google Analytics. Keywords is a quick look at what the Google Bot has picked up as your most frequently used words and terms on your site and should reflect the content you wish to promote. Internal links should include the majority of the hyperlinks that link to pages within your site.

For SEO improvements the Diagnostics Crawl errors are useful to identify dead links, page errors, not founds, unreachables etc. Always try and keep these down to zero if it’s possible on your website.

As I mentioned, there are many detailed softwares and sites that perform these functions, see my links page under SEO for more details.

Sitelinks are established by google, you may have seen them under the brief description in search listings. Once established you have the option to remove the irrelevant links, for example, your contact us may be identified as one of your sites most frequently visited page but is not necessarily the landing page you want listed in your sitelinks.

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March 17, 2010 | glennmward | Tags: , , , , , , , , , , , , , , , | 1 Comment »

Mobile Technology drives regular websites to use location data on their pages

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I noticed the other day while looking online at the Cineworld website for local Cinemas that they had started to use location data in their web pages. I was on my iPhone and as I hit the Cinemas page the iPhone asked if it use my location. without physically entering a postcode or location the website displayed 3 closest cinemas. In this case I’m confident the website accessed the iPhones GPS hardware but as I discovered after a short Google, Geolocation browsing is just around the corner and uses IP address data to locate your position. I was quite surprised at how accurate this actually was, try Firefox Geolocation to see for yourself, also try out Google Latitude.

Despite in the example above, saving you one step in your browsing, making browsing and locating the data you need more efficient. Geolocation browsing has marketing and advertising implications. Like PPC Advertising with ability to target customers with specific advertising based on location, allowing websites to have your location data will mean the the adverts you will be presented with will be more likely to be of interest to you. From an advertisers point of view such as affiliate programs etc adverts will be served up more efficiently and improve conversion rates.

With websites such as Facebook and Browsers holding shed loads of information about you, Targeted Marketing is made easier and easier for advertisers. Already, as you browse through Facebook you will only see adverts based on your interest and keywords. Geolocation in browsers will make this more accurate and on the bright side, advertising won’t be so imposing on users as they surf the Internet. What’s next? instead of analysing your traffics data after they have visited you site, could you inteligently assess users as the page loads and dynamically serve up your pages based on their profile?

Also see post on Analytical Software.

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December 23, 2009 | glennmward | Tags: , , , , , , , , , , , | No Comments »

Live Twitter results in Google Searches, potentially huge for your sites traffic

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You might have noticed over the last few days on popular google searches that you are starting to get live Twitter feeds part way down the results. Google are rolling this out gradually but think of the possibilities. Topical Tweets and links will be getting instant first page google listing and in real time, the most up to date results on the page. Obviously this is open to abuse but the concept is great. Instantly the reach you have to your potential audience massively grows in size far beyond that of just the millions of Twitterers. I would be keen to see how this shows up in analytical software and if these links benefit your sites link building and link juicing in any way.

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December 21, 2009 | glennmward | Tags: , , , , , , | No Comments »

Introduction to Google Analytics and other website analytical tools

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Also see,
Introduction to Search Engine Optimisation
Beyond SEO
Introduction to Pay Per Click CampaignsGoogle_Analytics

Google Analytics is an absolute gem of a tool and can be used to make accurate business decisions regarding your advertising activities and marketing objectives. It will provide an opportunity to see what is working and what is not working in order to better utilise budgets and redistribute your spend and efforts.

It should pointed out that while Google Analytics is a great free tool, it should be cross referenced against other analytical software such as AWStats (free and installed on most hosting packages) or more professional software such as Omniture or Webtrends as data sometimes can be slightly conflicting.

It is also important to understand your objectives before you start your analysis. If you are approaching from an SEO point of view then the data you receive from the visitors of your site is as important as the data from the visitors you don’t achieve. Use services such as Googles Webmaster Tools or SEMRush to take a look at the information about where your site achieved a search engine placement but did not achieve a visit. More on this in another post.

If you are not familiar with the terms associated with web traffic then please see the summary below before reading on.

Once you have established your objectives there are two ways I approach the use of the data. Dip in and retrieve the data necessary to conclude the objective or take a look at the site visitors journey.

A site I worked on recently targeted the promotion of a trade in a specific vicinity from the trading address. Using analytics we were able to take a quick look at the geographical data by choosing visitors > Map overlay to see where the hits were coming from. In consequence the area the PPC campaign targeted was refined, reducing spend on clicks and improving conversion rates. Outside of the world of the web this data also facilitates decisions made about other geographical based advertising. A reasonably high spend on directory advertising was proving to have comparatively low conversion rates so the budget would be better distributed in areas producing sales. This is applicable for small and large business, with higher traffic websites you will have more data to play with and in turn a bit more digging to do but the cost savings are greater and overall turnover should far exceed the investment in getting it right.

So, let’s take a look at the journey I mentioned earlier. Although it can be very difficult to track one visitors journey through the website (unless you have software such as LivePerson) it is possible to retrieve enough data to make informed decision. This is technique I developed while working at a very high traffic retailer in order to make recommendations about advertising spends both on the Internet and in the real world. The basics of the journey is as follows

Referral > Landing page > Most popular pages > Exit Page > External links

This collection of data alone can answer a multitude of questions. Referrals, can quickly answer the question of whether some of your paid marketing is worth the spend, you will often see hits directly from mail sites so to some extent you can monitor your mailshots. Where you might struggle to monitor the effect of your advertising from print media or anything without a direct link. There are a few ways around this and I’ll give you a hint, creating unique landing pages to your advertising allows you to track how many hits you obtain from, say a flyer. Possibilities also arise in usability, pushing your visitors to specific parts of the site based on what you know they have come to find.

Landing pages are good for monitoring where traffic has come from but also provide a window into what is appearing high in search engines or popular pay per click search terms. Organic traffic to certain landing pages shows these are probably the most optimised pages satisfying more unique search terms. Check your search engine placement using webmaster tools, use this information to improve other pages and products.

The pages that receive the most hits Most popular pages might be highly optimised but also may reveal good usability and navigation of the site for example, home pageadvertising, good linking structure. Again this might reveal answers regarding offline advertising.

Exit pages are vital in knowing where your visitor got off. Ideally a thank you page post checkout or the contact us page for a trader. Match this by recording other data, whilst a checkouts provide the facility to monitor conversions, 10 hits or exits from your contact us page followed by 10 phone calls or emails suggests a conversion rate.

External links are as important as internal links and depending on the function of the site, remember that analytics does not drop a cookie so I the visitor leaves the site for more information and comes back google cannot tell you this. External links are especially good for sites providing information, sites with adverting, sites with sister sites and products.

Bare in mind that journeys can only be measured between two places, if a visitor hyperlinks to another page on your site then google can track the time spent on the first.

Organic Search – This is the natural search traffic obtained through the websites indexed pages on a search directory. For example, the left hand side of google.

Paid Search – This is search traffic from the adverts that appear on a search engines page. For example, Pay per click campaigns.

External / Internal links – External links are the links on the the website that link to another site. Internal links link to pages within the site.

Traffic Sources – Is a bracket heading for all the traffic sources that can be measured by Analytics.

Conversions – Are the traffic that can be measured and acheive a sale or appropriate call to action.

Conversion Rate – Are measurements on how many conversions achieved compared with number of visits. For example, a search term acheives 10 visits and 1 sale, this will produce a conversion rate

Landing Page – Is the first page at which the visitor arrived at the site (not always the home page)

Exit Page – Is the page at which the visitor leaves your site.

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November 23, 2009 | glennmward | Tags: , , , , , , , , , , , , , , , , , , , | 3 Comments »

Understanding the science of PPC digital marketing – Make Pay Per Click work for your business

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Google_Adwords_LogoI’m often approached for some pointers in the area of Pay Per Click advertising and I start by explaining how varied the subject can be. I often read Googles guides, and other readings but don’t reach the end a whole lot wiser as every Microsoft_adExcellenceindustry, every product even time of day, week or the weather effects a large campaign. I have decided my new advise approach should therefore be, how to not get PPC Marketing or advertising wrong rather than how to get it right.Yahoo_Search_Marketing

So, where to begin? Let’s start with the setting up of the campaign as this is where you will begin. A common mistake from the outset is to follow all of Googles recommendations and have your advert appear for every associated word that refers to your product. It is good to think of every combination of words your customer might search but be careful not to include to broader terms especially if you do not stock the full range yourself. A brand that has a huge product portfolio will generate traffic but if you pull traffic through for broad terms there is no guarantee you will have to specific product at the specific price your potential customer is looking for. Broad terms often result in a low conversion rate. Having said this in an uncompetitive market this will be another story.

Ok, we’ve targeted our specific customer looking for a specific brand and a specific product in that brand range, the next thing they see is our advert on the right hand side / top of the search engine. All too often retailers go for a catch all advert for their entire campaign. This poses two problems, firstly, most customers want to know at the search engine stage if the retailer has the product and so this approach might lead to no click at all if a competitors advert supplies the required data. Secondly the customer clicks on your advert unsure as to what they might find, browses your site for a short while and then leaves, resulting in low conversion rates and a high spend. The odd wasted click here and there may seem insignificant on a small account but I have handled accounts from between a £500 to £2000 weekly spend, if these clicks aren’t turning into sales then you will soon be running at a loss.

Usability doesn’t just become important when the potential customer reaches your site, you are dealing with a savvy shopper that doesn’t wish to continue searching once on your website. You have used the right keywords, captured them with a good advert now clinch the sale by presenting them on a landing page with the product they’re after and at a competitive price.

Rather than just looking to the Google keyword tool as this will bombard you with every possible combination of key words know to man (well computer) you should use webmaster tools, google analytics and other 3rd party sites or tools to influence your choice of keywords. More detail on these in a later post.

All of the above should be done with measured targets in mind. Without bench marks there is no guarantee you are achieving a good ROI. I always stand by that PPC marketing is a short term fix and that the foe the bulk of the advertising or sales should not rely on PPC Campaigns. Your Pay Per Click should run alongside your SEO campaigns and other digital marketing, targets and goals should be set that work in synergy with a view to improve organic search conversions and digital marketing with a higher ROI. Remember some of the most innovative digital marketing costs virtually nothing.

If you have a large AdWords spend be sure to make use of your Google account manager, they are only at the other end of the phone and will work with you to improve your campaign. Be sure to provide a clear brief and if you doubt that they completely understand you brand do not ask them to make ad hoc adjustments to the wording of ads. They are extremely useful for performing repetitive time consuming jobs. Alternatively you can speed up your editing by using tools such as Google AdWords Editor, you can have more control over your adverts and if you are a whizz with exel can export and import files allowing you to work in a more familiar format.

Just a taster for now! But do ask more specific questions and I shall rage on additional posts.

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November 3, 2009 | glennmward | Tags: , , , , , , , , , , , , | 3 Comments »

Apple Mac Keyboard Twitter #hashtag bug – The key facts

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#_Hashtag_SymbolAs if it wasn’t annoying enough that on the Apple Mac Keyboard sometimes the @ sign and ” are sometimes not as displayed on the keys (mine is right in the Mac OS and wrong in my Windows XP environment) but just wait until you write your next Tweet and need to emphasis a word with a hashtag, where is it? this was only brought to my attention in the past week and reminded me that there were a few other characters I have been meaning to find without having to google it and then paste it into my work. Here’s a few useful symbols and characters.

# = Alt + 3
€ = Alt + 2
© = Alt + G
• = Alt + 8
And one just for fun
 = Alt + Shift + K

Thanks Nick Buckley for raising the #hashtag issue

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October 7, 2009 | glennmward | Tags: , , , , , , , , , , , , , , , , , | No Comments »

1.1 Introduction to Adobe Flash – The Workspace and Tools

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The Flash Workspace

Flash_CS4_Workspace

I know what it’s like to open a program for the first time and be overwhelmed by all the windows so I’m only going to explain what is necessary to get started. Fortunately if you are familiar with Adobe Photoshop or Dreamweaver the rest will begin to come clear as you begin to work with flash.

The Stage and Properties Inspector
The white square in the centre of the screen is known as the Stage. As you have nothing on the stage, tale a look at the properties inspector (top right) it will currently should the Stage properties. The main Properties you will be concerned with is FPS (Frames Per Second) The Size of the Stage, default is set to 550 x 400 px, you can alter this buy clicking edit. Also the Stage background color, set this to whatever best suits your intended output.

The Timeline
Next, lets take a look at the Timeline, as you will see your first layer is pre populated. For those familiar with Photoshop, layers can be stacked on top of each other and can also be sorted in folders. The main difference here is that each layer has a timeline made up of keyframes. Each keyframe is like a page in a flick book, you will notice the counter running above the timeline, if your FPS is set to 15 you quickly be able to calculate each second of footage.

Timeline_ButtonsThere are three tools for operating the timeline and layers these are from left to right. New Layer, New Folder and Delete.

The Library
The library can be found in the bottom right of the workspace and is used to locate all of your imported graphics, imagery, sound and video clips. You can drag and drop these assets to the stage from the library.

Ok that’s enough to get started, much of the other windows Will become apparent as you begin to work with Flash.

Introduction to Drawing in Flash
Things to Remember #1 – when drawing in Flash only place one ‘object’ in a layer – treat it as if you were drawing on separate layers of acetate. For example – sky (Layer 1), grass (Layer 2), sun (layer 3), tree (layer 4) etc…

Start drawing and see how shapes, lines and fills work in Flash. Save all your experiments to your journal.

The Toolbar
Click on the different icons to see what each tool function does. Whenever you click on a tool you will notice it’s properties appear as icons below the Tool Bar. Make sure you click around to experiment with these so you can gain an understanding of Flash’s functionality.

Black_ArrowArrow: (Selection Tool) This is used for when ever you are not using any of the other tools. It selects individual objects or frames or a marquee for selecting multiple objects. It operates the tool bar and menu systems. Etc.

White_ArrowSubselection Tool:


Brush_ToolBrush: The Brush tool is not unlike the pencil but it allows you to create thicker objects for freehand drawing.

DropperDropper: Use the eyedropper tool to copy fill and stroke attributes from one shape or line and immediately apply them to another shape or line.

EraserEraser: Pretty self-explanatory really..

Lasso_ToolLasso: This is used for selecting single or multiple objects in hard to reach places by allowing you to draw a line, which then becomes the selection.

Line_ToolLine: This tool does what the title suggests. It draws lines. Useful for drawing polygons and other weird shapes the Oval and Rectangle tools can’t deal with.

Pen_ToolPen Tool: Allows you to draw very precise lines vector lines and curves for filling

MagnifierMagnifier: You will be able to zoom in on your stage and objects with this tool. Holding down the “Alt” key will change the pointer to a “minus” sign. This will enable you to zoom out.

Paint_BucketPaint Bucket: This will fill objects with a colour of your choosing. Ink Bottle: This tool creates lines around objects. For example, after selecting the tool and clicking on a circle object it will create a circular line around it. This can then be turn into a separate object.

Pencil_ToolPencil: This tool draws freehand lines. Some bright sparks at Macromedia have granted you the ability to straighten and smooth the ravages of your unsteady hand. Have a play with this by choosing Modify> Curves> …

Shape_ToolRectangle: Another useful tool and you guessed it! It draws squares. When you draw one it will create a border too if you have to border colour selected. Clicking on the border once and it will only highlight one side. A double click will highlight all four sides. Oval: A very useful tool, which allows the designer to create circles and ovals of any size. Remember: When you draw an oval, Flash creates a border around it if you have a border colour selected. So if you don’t want it there either turn the border colour off or click on the border of the object, this will highlight the border, and delete it. (These borders can be useful in your design)

Text_ToolText: This tool allows the designer to create text or text fields. Fill Transform tool; Adjusts the direction and angle of a gradient or bitmap fill

Free_Transform_ToolFree Transform tool: Allows you to rotate, scale or skew a selected object.

Hand_ToolsHand Tool: Allows you to quickly move around the stage.


Deco_ToolDeco Tool: Fills the stage with annoying patterns, useful for almost… nothing!

3D_Rotation_Tool3D Rotation Tool: Exactly what it suggests but will not be needed at the moment.

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September 28, 2009 | glennmward | Tags: , , , , , , , , , , , , , , , , | No Comments »

What I learn’t about QR Codes, their success in Japan and their business application

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Glenn_Ward_.co.ukBack in July 2008 a friend of mine, Joel returned from Japan. Knowing me he thought I’d be very interested in a breaking technology in Japan. Everywhere he went he said he saw little square barcodes and more importantly people pointing their phones at them. I quickly hit the Internet and discovered they were QR codes or Quick Response Codes, the codes were originally produced to monitor stock control on automotive production lines but given the recent technological breakthroughs of mobile phone hardware and the ability to manipulate this hardware with customisable software the code readers found their way onto your devices. In Japan QR readers are one of the most widely used applications on a mobile phones (here’s some stats) and have been embraced by businesses. So, what Are their uses and how are they being used? Well, following the success on tiny URL’s we see a need to fit into limited fields large amounts of information and QR Codes provide this without the need for a database of stored information or a connection to the Internet to decider a code, it’s all there stored in the code. Fortunately, unlike many software revelations the concept has been governed from the start to avoid deviation from the theory, read more on Wikipedia. This means that (in theory) although their a couple of different types of code, the reader you decide to install on your phone should read any code and their are plenty of tools to create your codes both on the Internet and on your phone / mobile device.

The function of the QR Code is to store large amounts of information in a small space. Much like tiny URL’s didn’t make much sense to us until the popular acceptance of micro blogging QR will probably not make much sense until industry shows us the application for real. Where this concept excels is the ability to automatically call a function on the phone, in times where we are continually trying to streamline our lives this really does pay dividends.

Functionality
The QR Code can automatically open your browser at a web page, open a  pre filled text message with respondent ready for your to hit send, it can pass contact information including phone numbers, email addresses etc to your phone and place them directly in the address book. Like many innovations we are in a catch 22 situation without big companies swing the benefit to there use and investing in it users will not install the software and with limited downloads of the software business fails to see the ROI. So, outside of the box, what possible applications do we see. Again, like I always say, the greatest power comes from a combination of technologies. On a basic level, imagine you are at a bus stop and you see a poster for a movie you want to see. You scan the barcode which automatically launches your browser on your phone, a simple HTML page loads and you are asked if it can access you current location using the phones built in GPS, you are forwarded to another page and within a matter of seconds you know where the local cinema is, the showings and price, you could even request directions to see google maps launch and take you there. Of course this has advertising implications and data collection. You are reading the local paper and see an advert in the classifieds, rather than be restricted by the 60 words that will fit onto the given space, you scan a QR Code and navigate directly to more information and possible images of the goods, or even better directly to the sellers eBay advert where you can follow the transaction through to the point of sale. Again offering marketing opportunities and the monitoring of consumer habits. Final example as I don’t give away all of my ideas, your retail packaging is cluttered with nutritional information, health and safety advise and you are missing you marketing message through lack of space, a simple barcode might solve this problem, allow consumer to record what the look at, compare prices and much more. This requires far more than outside the box thinking to reach it’s full potential but hopefully I am getting that across.

QR + Existing technologies = A very powerful tool

So how does it work? the squares within the image allow the device to read it in 3D space meaning it is not required to be flat, software calculates the trim and tilt and works out what the square image should look like. The code must conform so that it can be read across readers, this also means that developers have the opportunity to exploit the concept, creating their own codes and not relying on a few software suppliers.

Devices
I first tested the software on a HTC Touch Diamond with great results, no need to take a photo and then analyse it, it automatically handled the code when it saw the image. The iPhone App store has recently seen the arrival of QR Code readers although many require you to take a picture first then ask it to be read.

Software Application
NeoReader
Kaywa Reader
QuickMark Mobile Barcode
zxing
…and more popping up on the iTunes store

Create your codes
Kaywa

Thanks

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September 11, 2009 | glennmward | Tags: , , , , , , , , , , , , , , , , , , , , , , | 1 Comment »

Recent Changes in Digital Media viewing habits. How this affects Marketing and Advertising?

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Remember when you used to have that conversation about how you read a book from left to right although pick up a magazine and flick through right to left? We know that marketing science suggests that the reader looks at a page starting in the top left, across the top and them down the right had side and we base our advertising on this. Have you stopped to think though how these habits have evolved since digital communication platforms and social media have appeared on the scene? My tweets arrive on my phone and I scroll them down, Reading from the bottom up but apply this to a forum and you confuse the reader, the reader of a forum expects to read the first comment at the top followed by the responses as they scroll the page. A controversial one, but use the same theory for a comments box under say a video or tutorial and the reader now presumes they will read the most recent comment at the top. I say controversial as I do hear a debate the other day on the way we should implement a video portal with this scenario. So you might think it stops there but like you often click on replies to threads at the bottom of a forum post to read expansion and replies to certain threads, now think about how you consume your reading on a wiki site. You read as normal but intelligent linking offers the expansion of information based on certain keywords. For those who don’t need to you carry on reading as usual but if the keyword suggest an area in which you need more data in order to support the overall subject of interesting you break the linear reading convention and branch of to better your knowledge, combine d with your browsers functionality you return to original subject and read on, a little bit wiser. This has brought a convention, if you visit for example the Apple development site the pages / PDF’s are written in this way. It’s clever, offering consumption choices one stage beyond that of the chaptering and contents in a book, improving the efficiency of how much we actually need to read.

So my first question is this, and probably one for the eye trackers! given the changing viewing patterns for the media how does effect the placements of advertising on a page? If the eye no longer follows a routine patterns and documents are viewed in very different ways, is the header banner or the right hand (column 3) the best place for the advert.

This becomes even more interesting when we add video or interactive graphics to the mix and this is something I learnt a lot about following the Chinwag forum for IPTV producers. Obviously the initial trend was to include pre, post and mid role adverting or possible and overlayed advert that reacts to a mouse action but to what extent does this put off the viewer and also with a page of content, how much does the viewers eye deviate from the video during playback? Is there a pattern or obvious place to place advertising on the surrounding page? Again one for the eyetrackers!

Just a couple of thought and questions for next time you conduct your digital marketing campaign!

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September 8, 2009 | glennmward | Tags: , , , , , , , | No Comments »

Understanding RSS feeds and making them work for you

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rss_feedRSS feeds even now are something that people don’t really understand and utilise to their full advantage. Twitter is a great example of a site that took this sort of concept, created a searcheable platform, easy to update that users just seemed to just get, possibly helped by the status update function of facebook. So, how does RSS work and how can you make best use of them?

As a user they are a stream of information that you can subscribe to, the provider then adds to their stream on a regular basis but rather than you having to check back from time to time to see if their is new content, you asign a desktop program or website to do that for you. Each time you load that software it will check the feeds address to look for update and download them for you, just like your emails. This means at a glance you can see there is new information and read it at your leisure, or not.

As a provider you should consider RSS feeds for exactly the reasons above. Your users often will not have a not in their diaries to check your we site once a week to see if you have any updates, if they are subscribed to your feed they don’t have to, but they are as up to date as they possibly could be. Also a major point to note that search engines favour sites who’s content is continually updated and RSS feeds provide a simple and efficient way to do this. Granted, many won’t be able to write the XML document that powers a feed but there are programs and integrations that will simplify this process, I’ll save that for a different post but if you are keen to get started and add an RSS feed to your web page or website but do not have any coding knowledge why not look into a blog such as Wordpress or Typepad as your RSS engine. That way you have a nifty little editor that will allow you to create fancy looking stories and your subscribable RSS feed will be created as you go.

iTunes (podcasting)
My first engagement with rss feeds and XML for that matter came about while studying my Design for Digital Media degree at Chichester University. I made it a personal learning project completely understand the workings of video podcasts, not using a third party solution but using a host, writing my own XML document and uploading my videos to a website. So podcasting is another great example of RSS feeds and uses the iTunes platform as the RSS reader, each time you load your iTunes the program checks your subscriptions for updated content and downloads it, simple as that. Don’t be scared of them!

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August 6, 2009 | glennmward | Tags: , , , , , , , , , , | No Comments »
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