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There are a few things to remember to help you get set up with your Google Analytics Custom Reports. The set up interface looks confusing so first firmly establish what blocks does what, see the screen shot below.

  • The Dimensions refer to what will be the rows of the table
  • Metrics will be columns
  • Sub dimensions drill down on dimensions, for example if your dimensions is a city then your create a sub dimension to drill down referal sources from that city.

Setting up a custom report

First establish your objectives. Let’s use an example whereby we want the focus on results per landing page. make the Dimension “Landing Page” and the Metric “Visits” this will highlight number of visits by landing page. As per the example above we might want to monitor a particular marketing campaign for a certain sub domain or url. In this case add the Sub Dimension as “Referal Path” under traffic sources. This will allow you to quickly see where your traffic came from for each landing page. Your Custom report build will look like this,

 Google Analytics custom report filled

Roger WardYesterday the family pulled together to help dad (Roger Ward) marshal his first organized run around rural Glen Parva. The run started at Glenhills memorial hall and lead off across the fields at the back of Glen Parva making use of some great running locations along the great central way and popular dog walking tracks by the canal. It was a figure of 8 course over 3 km with a water station at the interchange for a water break on the outbound and inbound route.

That evening we decided to introduce dad to the online world and set him up with a blog to tell you all about his events, classes and health tips.

Visit Roger Ward health and fitness here to find out more and see the route from the run.

GfK Insights Calendar

This year we have produced calendar review of the last year. It’s packed full of all the Infographics, Animated Videos and Charts we have been producing to support our PR and blog outputs. Have a browse and feel share the Insights.

We now have expanded the in house video production team with the addition of a motion graphics and 3D specialist so there’s some really exciting visuals and client deliverables just around the corner, all in a whole new league than any of our competitors.

There will be plenty more to come next year so watch this space.

 

This is going to be a bit of a different post as its not based on any reading or theory I have come across.

In this age where any Tom can create a Facebook page, Twitter handle or publish a YouTube video and call it marketing I spend more time encouraging colleagues to question their action. These are a few guide questions I often get them to ask.

  • Does this platform fit in with your brand and brand positioning?
  • Do you have a voice or from who’s point of view will the content be written?
  • Where are your clients / potential clients?
  • Do you have the resource to maintain these spaces?
  • Do you have the content to populate the space?
  • How will you maintain the quality of output and how much extra time will this add?
  • Social media is also a communication platform, are you able to react to these communications and monitor them?
  • In the early stages any online effort will only be seen by the people you tell, do you have the time to promote through offline and other online methods?

But this post is about another layer! For those who have decided that this is the correct medium to go to market. We should all be aware of purchase process and if not this should be pre requisite understanding to your marketing at some level. By understanding your targets purchase process you can map out Action Anticipation (I made that up) and this is the bit we usually forget. Sure you’ll hear people about number of followers or likes being a KPI, it is if your original objective is to gain readership but I’m pretty your MD is more concerned with whether one of those readers requested a proposal or actually bought something. So revisit your business or marketing strategy, what are your objectives?

By filling in the gaps in your potential clients purchase process you heighten the chances of meeting your objectives and satisfying a more tangible KPI that can be tracked by analytics such as number of RFPs or number of sales. If you are to be taken seriously as a social media marketer this is the language you should be talking.

Take something simpler to track like PPC advertising. Client searches client reads ad at this point you don’t want as many clicks as possible, if anything you want to put off the person who doesn’t require your product or service. client arrives on site (still not got them) what on that page sets you apart from the competition? Why should they call to action? You are not a brochure anymore! Your client is looking for more.

Apply this Action Anticipation next time you tweet something that is essentially a marketing message. What will the reader do next? if you manage to get them to your site, what will they do next? If you entice them with a free download, what will they do next? Missing a link, incentive, contact etc breaks the chain in the purchase process.

If you apply this mentality you are moving towards using the words social media in the same sentence as ROI. If not, keep measuring by readership and your social media marketing strategy will keep performing exceedingly well.

 

This is a short video we produced in order to communicate the impact social media can have on conventional marketing practises. Enhancing the value of the initial investment and giving content the room to go viral.

If you would like to use a de branded version of the video, Powerpoint, Keynote or have any suggestion for other explanation videos, get in touch glennmward@yahoo.co.uk

Just what is the best URL structure for a large corporate international website?

This post first stemmed from a while back, I was looking into the best naming convention for an international website with regard to SEO. For example, sub domain or sub folder? Abbreviation or country name? While working on the global digital strategy it became apparent that this question routed further than search engine optimization. When the digital agency we are working with highlighted a link to the ISO website. In all honesty their website is a pain to navigate so I have used wiki links to highlight my reading. Firstly, here is a link to get up to speed with country codes Wiki – ISO Country Code then there is the Alpha-2 Wiki – ISO 3166-1 alpha-2, 2 character country standardisation you see used in the Nike example below and the Top level domain naming convention we all know and love Wiki – Country code top-level domain. Although the domain naming is based on the ISO standardisation the official 2 character naming can be found on the IANA or International Assigned Numbers Authority notice the official UK TLD is in fact GB.

You will have seen many approaches to naming of URLs while browsing the Internet. When I used to build sites I would always organize sections of the website into folders and if I included a blog or forum I would sub domain them. I had no marketing reason for this, just tidiness! During my days as a Web Manager on eCommerce sites I became far more SEO focused. See a beginners guide to SEO. I shall write another post relative to page content, title URL etc, but in the mean time lets focus on the address bar.

Another consideration is language and how we represent this in our URL, or if we don’t at all. The most popular language abbreviation is again the ISO 3 character code Wiki – ISO 639-3

Look at any international company that identifies a need to have a global presence with local focus;

Nike (look at the sitelinks to see how Nike use sub domains), Addidas (again, look at the sitelinks but also the use of url’s and auto location redirect) and my favorite Apple (Google Search).

They all take on a structure that we can learn a lot from. Maybe something you wouldn’t necessarily think about at a country level. Also, there’s language to think about many content management systems require the duplication of pages in order to deal with language and these pages require URLs. So we now have 2 dimensions, country and language. Obviously there us such a thing as regional domain names but for a company with global presence these should be forwards not separate sites if you are to develop a prominent online presence. So, what do we have? A .com address, country level content needs and a language option.

Country option 1
www.websitename.com/uk

Country option 2
www.uk.websitename.com

The second is my preferred option as it is a well structured index-able page that allows for a language change that is obvious to the reader where they reside without any need for breadcrumb trail listed in your page content. This might look like,

www.uk.websitename.com/eng

Here are a few interesting reads on sub domain vs sub folder or sub directory with varying takes,

SEOmoz – Understanding root domains, subdomains vs sub folders and microsites

Search Engine Journal – Subdomains or subfolders which are better for-seo

Matt Cutts – Subdomains and subdirectories

Your pages might so dynamic that country and language are handled on a single page but this might have indexing and crawling implications by search engines (Id have to research further)

Another consideration to take into account is microsites. They shouldn’t be used for link building and the like but there is often a case. In our particular case these are business cases which is equally as important! No matter how passionate you are about your personal skillset or individual task, respect and align with the companies business needs, this is where your wages come from and while search ranking is number one in your agenda its not someone else’s.

Just what is the best URL structure for a large corporate international website?

This post first stemmed from a while back, I was looking into the best naming convention for an international website with regard to SEO. For example, sub domain or sub folder? Abbreviation or country name? While working on the global digital strategy it became apparent that this question routed further than search engine optimization. When the digital agency we are working with highlighted a link to the a title=International Organization for Standardization href=http://www.iso.org/iso/home.html target=_blankISO website/a. In all honesty their website is a pain to navigate so I have used wiki links to highlight my reading. Firstly, here is a link to get up to speed with country codes a title=ISO Country Code href=http://en.wikipedia.org/wiki/ISO_country_code target=_blankWiki – ISO Country Code/a then there is the Alpha-2 a title=ISO 3166-1 alpha-2 href=http://en.wikipedia.org/wiki/ISO_3166-1_alpha-2 target=_blankWiki – ISO 3166-1 alpha-2/a, 2 character country standardisation you see used in the Nike example below and the Top level domain naming convention we all know and love a title=Country code top-level domain href=http://en.wikipedia.org/wiki/Country_code_top-level_domain target=_blankWiki – Country code top-level domain/a. Although the domain naming is based on the ISO standardisation the official 2 character naming can be found on the a title=IANA Domains href=http://www.iana.org/domains/root/db/ target=_blankIANA or International Assigned Numbers Authority/a notice the official UK TLD is in fact GB.

You will have seen many approaches to naming of URLs while browsing the Internet. When I used to build sites I would always organize sections of the website into folders and if I included a blog or forum I would sub domain them. I had no marketing reason for this, just tidiness! During my days as a Web Manager on eCommerce sites I became far more SEO focused. See a a title=Introduction to SEO href=http://glennward.co.uk/2009/04/intoduction-to-search-engine-optimisation-seo-learn-at-lunch/ target=_blankbeginners guide to SEO/a. I shall write another post relative to page content, title URL etc, but in the mean time lets focus on the address bar.

Another consideration is language and how we represent this in our URL, or if we dont at all. The most popular language abbreviation is again the ISO 3 character code a title=Language 3 Character code ISO 639-3 href=http://en.wikipedia.org/wiki/ISO_639-3 target=_blankWiki – ISO 639-3/a

Look at any international company that identifies a need to have a global presence with local focus;

a title=Nike href=http://www.nike.com target=_blankNike/a (look at the a title=Nike sitelinks href=http://www.google.co.uk/search?client=safarirls=enq=nikeie=UTF-8oe=UTF-8redir_esc=ei=PW6TTqvuLIWh8QOPxeHnBg target=_blanksitelinks/a to see how Nike use sub domains),a title=Addidas href=http://www.adidas.com target=_blank Addidas/a (again, look at the a title=Addidas sitelinks and URLs href=http://www.google.co.uk/webhp?hl=en#hl=encp=5gs_id=kxhr=tq=adidaspf=psclient=psy-absafe=offsite=webhpsource=hppbx=1oq=addidaq=0saqi=g-s4aql=gs_sm=gs_upl=bav=on.2,or.r_gc.r_pw.r_cp.,cf.osbfp=8c08631233d8fd66biw=1404bih=769 target=_blanksitelinks/a but also the use of urls and auto location redirect) and my favorite a title=Apple href=http://www.apple.com target=_blankApple/a (a title=Apple Google search href=http://www.google.co.uk/webhp?hl=en#hl=encp=3gs_id=cxhr=tq=applepf=psclient=psy-absafe=offsite=webhpsource=hppbx=1oq=appaq=0aqi=g4aql=gs_sm=gs_upl=bav=on.2,or.r_gc.r_pw.r_cp.,cf.osbfp=8c08631233d8fd66biw=1404bih=769 target=_blankGoogle Search/a).

They all take on a structure that we can learn a lot from. Maybe something you wouldnt necessarily think about at a country level. Also, theres language to think about many content management systems require the duplication of pages in order to deal with language and these pages require URLs. So we now have 2 dimensions, country and language. Obviously there us such a thing as regional domain names but for a company with global presence these should be forwards not separate sites if you are to develop a prominent online presence. So, what do we have? A .com address, country level content needs and a language option.

Country option 1
www.websitename.com/uk

Country option 2
www.uk.websitename.com

The second is my preferred option as it is a well structured index-able page that allows for a language change that is obvious to the reader where they reside without any need for breadcrumb trail listed in your page content. This might look like,

www.uk.websitename.com/eng

Here are a few interesting reads on sub domain vs sub folder or sub directory with varying takes,

SEOmoz – a title=SEOmoz Understanding root domains subdomains sub folders and microsites href=http://www.seomoz.org/blog/understanding-root-domains-subdomains-vs-subfolders-microsites target=_blankUnderstanding root domains, subdomains vs sub folders and microsites/a

Search Engine Journal – a title=Subdomains or subfolders which are better for-seo href=http://www.searchenginejournal.com/subdomains-or-subfolders-which-are-better-for-seo/6849/ target=_blankSubdomains or subfolders which are better for-seo/a

Matt Cutts – a title=Subdomains and subdirectories href=http://www.mattcutts.com/blog/subdomains-and-subdirectories/ target=_blankSubdomains and subdirectories/a

Your pages might so dynamic that country and language are handled on a single page but this might have indexing and crawling implications by search engines (Id have to research further)

Another consideration to take into account is microsites. They shouldnt be used for link building and the like but there is often a case. In our particular case these are business cases which is equally as important! No matter how passionate you are about your personal skillset or individual task, respect and align with the companies business needs, this is where your wages come from and while search ranking is number one in your agenda its not someone elses.
p style=text-align: center; /p

This is an overview of how you might use keyword matching to narrow down and hone the clickthrough you might recieve on an advert in order to maximise conversion rates. Here are the tools,

Broad match

This is the keyword or phrase type that nearly everyone will use without understandning how to further optimise your campaigns. Truth is, if your campaigns are only full of broad match terms you are probably wasting money and have a low conversion rate. Time and thought should be spent on all your keywords and phrases in order to maximise your campaigns potential. With a broad match your ads will result in an impression for, your keyword or phrase with other terms or even search terms where not all your terms have been searched for, resulting in a lot of unwanted impressions.

Phrase Match

A Phrase Match is just like when you are searching for something. It groups multiple keywords and ensures your Ad will not show for searches that do not include this exact key phrase (and in that order) it will however result in and impression for this phrase plus another word or phrase, an example might be “Nike Rucksack” your ad will show for searches like, red nike rucksack, used nike rucksack etc

Exact Match

Exact Match is what it says on the tin, your advert will not appear unless exactly this phrase is searched for, in other words it will not appear if your phrase is accompanied by other search terms. Use this by putting square brackets around the [keyword] [or phrase] An example where you might need to use an Exact Match might be if you are selling a product that

Negative Match

Negative Match causes a phrase to not appear if an additional keyword is used in conjunction with the phrase. Use you phrase with -keyword to use this. My example of this the other day was in a very specific pay per click campaign. Let’s say the HR department is using Adwords to advertise jobs, my keyword phrase might be “Marketing Manager Job” this would be a popular combination but it would also result in an impression for the search phrase “Marketing Manager Job Description” this might be students or the like researching was expected of a Marketing Manager and would not result in a conversion or in this case an application. Additionally a search phrase might be so popular that you only want your ad to be displayed if it explicitly contains a certain word, let’s use the same example. Your key phrase is “Marketing Manager” you are getting a high level of impressions but your conversion rate is low, you might want to only display your ad for searches including the word “Job” or “Vacancy” this would reduce the amount of impressions and wasted clicks. Remember that unless you have an unlimited budget you shod address all your keywords in this way, it is time consuming but will save spend in the long run.

Introduction

I’m assuming you have installed your wordpress blog on your server. This post will guide you through some general settings and installations that will get your blog up and running and ready to be spread across the web. Obviously you are here so you can see how some things work but also take a look at my most successful installation, GfK TechTalk

First, choose, install and customize theme.

Add blog Information

Under settings > General fill in your title and tagline, the title will be the name of your website and the tagline what its about, be sure to use some keywords that you want to reach the search engines. Go through all the settings beyond general and make sure the posts, comments etc will behave in a way that suits your blogs intentions.

 

Widgets

Widgets can be found under the appearance heading on the left hand side of the control panel. They control the content that appears mainly the right hand column of the site but also header footer.

Favicon

If you don’t have any image editing software you can easily create a favicon by uploading it to a number of site such as Favicon.co.uk you can then simply download it and upload it to you sites top level folder (htdocs) for it to appear in a browsers address bar.

CSS

The Cascading Style Sheet is fully customisable and is accessible by clicking appearance > Editor > StyleSheet under Styling

Install Plugins

I’m going to give you a short overview of useful plugins I have tried and tested. It’s not everything I use and everyone’s blog will have different needs but this should give you a good start and save some time.

- Social Media and Viral Marketing

Digg Digg

Digg Digg provides convenient buttons by your post for your readers to market your articles on your behalf, essential for the viral marketing aspect of your blog, you may have seen these buttons on site like Mashable.

Twitter Tools AddToAny: Share/Bookmark/Email Button

Once you have established your social media platforms that work for your particular target audience then use Digg Digg for these platforms. It is important to remember that everyone has there own browsing habits and favourite bookmarking tools so make sure your blog facilitates them. AddToAny pretty much adds every other bookmarking link to your post.

SexyBookmarks

A very stylish plugin adding additional bookmarking to your post, I have started using this as an alternative to AddToAny.

Social Media Widget

While many seem to think that linking to your social media accounts means you are intergrating Social Media, as you may have picked up from the above plugins it is only a small part. However, this plugin simplifies the adding of icons to the navigational column and gets you to think about a few extra platforms at the same time.

FeedBurner FeedSmith (manual install)

The Feedburner plugin cannot be found on an add new plugin search, you need to download the plugin file from Google and upload the zip file to your server extract the file and refresh the plugin page in WordPress and activate the plugin. Next, got to your google feedburner account and in My Feeds fill in the address of the blog feed in the Burn a feed right this instant box. Navigate to settings and then feedburner and add your new Feedburner feed address.

- Analytics and Tracking

Google XML Sitemaps

Sign into webmaster tools, add new site, upload the html file although there other options for verification, verify the site,

Edit the settings and build the sitemap

  • Your sitemap was last built on August 17, 2010 8:51 am.
  • Your sitemap (zipped) was last built on August 17, 2010 8:51 am.
  • Google was successfully notified about changes.
  • Bing was successfully notified about changes.
  • Ask.com was successfully notified about changes.
  • The building process took about 0.53 seconds to complete and used 27.25 MB of memory.
  • If you changed something on your server or blog, you should rebuild the sitemap manually.
  • If you encounter any problems with the build process you can use the debug function to get more information.

WordPress.com Stats

In order to use the WordPress.com stats plugin you will need a wordpress API key, after you have installed the plugin you will be shown a red error message until you have resolved this, click on the error message and you arrive at a page showing the following “The WordPress.com Stats Plugin is not working because it needs to be linked to a WordPress.com account” click on the link to get an API key and sign up at the wordpress.com site, you only need to sign up for a username, a full blog is not necessary. Once you have gone through the motions got to my account and you will find the API. Copy the API and return your self hosted blog site, enter the key and you will be shown the wordpress account that the api is associated with, now just click and add your blog to the wordpress.com and you’re ready to go.

WP-UserOnline

WP-UserOnline is a handy little plugin that quickly allows you to assess our current users online and monitor marketing efforts in real time.

Ultimate Google Analytics

Go to your Google Analytics and add new website, enter the site address and you will be given some code to paste into your pages, fortunatley the settings for Ultimate GA allow you to just paste the UI code and you are up and running. Give it some time before you start to see your results in Google.

Instruction of accounts to set up

You’re going to need some accounts if you want some traffic and want to take advantage of free tools!

WordPress Account

For some of the stats programs and spam plugins you will need a API Key from your WordPress Account. You can set this up at the WordPress site, see above.

 

Facebook page

Rather than bug your mates posting links to your personal profile and to make sure you have the facebook followers that are actually interested in what you have to say, set up a Facebook page for your blog and put your links in there.

Twitter and Twitter developer account

Your Twitter account is going to be important in pushing out your posts once you have established your following. Use plugins such as Twitter Tools to automate the process.

Google, Analytics, Feedburner, Webmaster Tools

You’re going to need a Google account and a few of their products.

Gravatar

Gravatar is a sister site to wordpress and is a handy way to add an avatar to your email address . Sign up for a Gravatar account, upload your photo, then on any participating site you use that use that email address your avatar will be displayed.

bit.ly

Contact me if you would like more detailed advice, more plugins and information on how this fits into a marketing strategy.