Everyone is banging on about the power of video and how companies can use it in deliverables, and as part of their Marketing collateral and I agree, it is a powerful tool, without it I would be jobless, but before you start to plan your next epic, pause to think about it’s delivery and the cost implications of this.
I have spent a year now developing a video service in a company and to some extent an industry that until recently could not see how video could benefit the product. The main issue has not been producing the video or encouraging execs to come up with new ways in which to use video, it has been the means of delivery. Like any digital marketing there is absolutely no point in producing something that is not viewed by a high volume of people and more importantly, performs a function. Similarly to the everyone creating a Facebook page merely because they can mentality, putting video out there and doing it badly has the adverse effect on proving your understanding of the landscape and damages the brand rather than enhances it.
So what are your options? Well of course you can invest in a bespoke video delivery platform, buy something off the shelf that meets the companies needs but this is large initial step and a large spend, especially if you have not been involved in video in the past. Much like eBay is no longer an online garage sale, blogs are no children’s online diaries, Youtube is definitely not an online repository for unprofessional home videos, in fact Youtube is now one of the largest online search engines and any digital marketer cannot ignore this.
So how do you make it work for your product? Well, while you cannot set out to make a viral video, you can maximise the exposure you receive from your production by setting clear objectives and planning far beyond that of uploading your one video to an account on YouTube and hoping people might come across it. My biggest rule is allowing people to decide upon their own browsing habits. Don’t dictate to them how they should arrive at your product because you’ll loose them at the first awkward click routine or navigation that takes more than a few seconds of their time. Although many of the online spaces provide a quick and easy means of providing link building to your website, pay every one due attention, think about the usability issues and make sure there are no awkward, dead or complicated links to your pages. Don’t presume that a person will take the time to navigate to the correct page on your site if you dump them on your homepage. More often than not they won’t complete this part of the journey.
So, back to video. Take time producing your online space whether it be on YouTube, Vimeo etc. Remember that just uploading it is not enough, promote your video with appropriate means, social media, press releases, email marketing etc. If you have produced your video well and it does the job then send the user to the relevant page on your site and to your product.
If you are in doubt about your video, usability or quality of the landing page then don’t do it! Unfortunately it’s far easier to damage a brand than it is to build it.